Privacy Policy

Information we collect
5 Alone Threads respects your privacy. We may collect information you provide directly, including your name, email address, billing and shipping address, phone number, order details, messages, and product reviews. Payment information is processed by our payment providers and is not stored directly by 5 Alone Threads.
We may also receive technical and usage information through Wix and approved analytics tools. This can include device and browser information, pages visited, referring pages, and interactions with the site. Cookies and similar technologies may be used to operate the store, remember preferences, prevent fraud, and understand site performance.
How we use information
We use information to process and fulfill orders, provide customer service, send transactional messages, prevent fraud, improve the website and products, comply with legal obligations, and send marketing messages when you have consented to receive them.
How information is shared
We share information only as needed to operate the store. Service providers may include Wix, payment processors, Printify and its print providers, shipping carriers, email providers, analytics providers, and professional or legal advisers. We may also disclose information when required by law or to protect our rights and customers. 5 Alone Threads does not sell personal information for money.
Cookies and analytics
The site uses essential cookies required for shopping and checkout. It may also use analytics cookies, including Google Analytics, according to available consent controls and applicable law. Browser settings may allow you to limit cookies, although some store functions may then be unavailable.
Data retention and your choices
We keep information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, and meet legal obligations. You may request access to, correction of, or deletion of personal information, subject to legal exceptions. You may unsubscribe from marketing email using the link in the message.
Children
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Contact and updates
Questions or privacy requests may be sent to hello@5alonethreads.com. We may update this policy as our services or legal requirements change. The effective date above identifies the current version.